Benefits and Features of VCM

VCM brings your business tasks into one central location. We automate your processes saving you time, and we focus on “billing as you work” to generate larger profits.

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Template Reports

Ability to assign fees to reports assists with automatic billing.
  • Independently linked with auto population
  • Over 23+ reports to choose from
  • Surveillance, Asset Search, Skip, Return of Service
  • Summons, Subpoena, Discoveries, Pleadings..
  • Customizable reports for your business
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Finances

Fully featured accounting integrated into your cases.
  • Auto billing takes place as you create reports and work
  • Create multiple invoice per case
  • Add/Track/Reduce invoices based on retainers
  • Link expenses as you bill/track via Employee Expense Report
  • QuickBooks sync allows you to transfer invoices into QB
  • Our Collections Module sends automated past due invoices
  • The Merchant Handshake assists with charging credit cards
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Security

Security is best with layers of protection.
  • 256-Bit Encryption
  • Internal Email/IM that allows peer-to-peer encrypted communication
  • Session Time-Out warning pop-up message
  • FBI Certified Biometric Access (FIPS 201)
  • Partnered with the largest hosting provider in the world
  • Offering government grade hosting, surpassing DOD/NSA standards.

Enterprise Content Management

Virtual Case Management® is a complete online case management solution; with contact, case and document management, to include accounting, template reports and email/IM integration built throughout the case. VCM works on the concept of a user’s processes which need to be conducted throughout a day, and we integrate those processes and automate them into a one-step solutions.

We stop the multi-clicks and multi pages often associated with online systems . . . case data is stored within ONE PAGE. VCM saves you approximately 30 minutes per day (10 hours per month). We accomplish this through automation with a focus on “billing as you work”, through creating template reports with the ability to assign multiple fees to each.

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  • client

    what our Clients say

    The software is VERY USER FRIENDLY!!

    -- Bob Bredsguard, PI
  • client

    what our Clients say

    Thanks, I just logged in. The System looks great!!

    -- BRIAN SIERRA, PI
  • client

    what our Clients say

    Thank you for the wonderful customer service you have provided during my trial subscription to VCM. So far, I love the system and foresee still loving the system as time progress and I become more familiar with all of its features and possibilities.

    -- Connie Briggs
    Briggs Investigations Group
  • client

    what our Clients say

    Your website is very good, especially when you upload video. Its user friendly and I love it. That's the way to go…particularly today. I can do the case and send the report along with the video the same day. No mailing! I love it.

    -- Don Corasmin
    AGI Investigation Inc.
  • client

    what our Clients say

    I've noticed every email to your support department has been addressed very professional and prompt.

    Thank you once again.

    -- Dru Garcia, PI
  • client

    what our Clients say

    Hi there VCM Support and Team,

    I have just had a chance to check out the new updates…WOW to the new changes, I sooo look forward to working closely with you all and to assist with recommendations, plus letting you know if we have any problems here in Australia. Well done…and thank you for taking our email suggestions on board. We hope that you regard Mandel & Associates as an important client, providing such information and recommendations to assist with VCM from Australia.

    Again Well done and speak with you soon.

    -- Duane Mandel
    Mandel & Associates
  • client

    what our Clients say

    You have an excellent product!

    -- Eric DuCharme
    AccuSearch
  • client

    what our Clients say

    I wanted you to know what a great product you have in Virtual Case Management, it is not like any other we have encountered and because you will customize it to our needs, it eliminated the need to start from scratch designing our own.

    -- John McCarty
    LIA Security and Investigations LLC
    www.liainvestigations.com
  • client

    what our Clients say

    We like that clients can order online, and your form doesn't have mandatory fields stopping clients from submitting. We have found the Template Reports easy to use, and have a professional look to them. Additionally, we really like the built in messenger, helps communicate with customers. Lastly, the EER (Employee Expense Report), is great…we love being able to track what is owed to each staff/vendor per case. This automation helps us save so much time.

    -- John McCarty
    LIA Security and Investigations LLC
    www.liainvestigations.com
  • client

    what our Clients say

    Wow!! This software is great and it’s truly the best invention I have seen in years. It allows you to concentrate on your investigations rather than running a business. I have owned a private investigative agency for the past 35 years and can tell you the frustration of “employees” not following directions. Virtual Case Management™ eliminates all of that and forces the user along in the correct flow of how a case should develop-minimizing mistakes.

    -- Roger P. Gibson
    Investigator
  • client

    what our Clients say

    VCM allows my process servers to complete affidavits on the fly, eliminating an office position saves both time and money. VCM also allows my field investigators to generate their own reports along with uploading photos and video! All of this can be done from their vehicles, allowing my manager to make decisions into the case.

    -- Roger P. Gibson
    Investigator
  • client

    what our Clients say

    In the private industry we also take cases from Plaintiff and Defense attorneys…we are not biased; we are in business to make money. Investigators do not take sides…we just provide factual evidence. However by taking plaintiff and defense work a conflict of interest is more prevalent then you would think. Virtual Case Management™ has a built-in safety feature which protects you from the possible conflict. It not only stopped a huge conflict which would have surly developed…but VCM generated me further business when I advised the client to what might have transpired.

    -- Roger P. Gibson
    Investigator
  • client

    what our Clients say

    Thank you sir, so efficient!! I have seen many systems but nothing is so user friendly like VCM.

    -- Scott Greenbaum
    KOPELOWITZ OSTROW (KO)
  • client

    what our Clients say

    The online forms are very easy to use and you guys are very fast at responding. Keep up the good work!

    -- Stacie Norman
    Paralegal
    Morgan & Morgan, P.A.
  • client

    what our Clients say

    Thank you for helping me the other day. I am truly addicted to this program now and I’m totally getting it now.

    -- Stefanie
    Cavallo Associates
  • client

    what our Clients say

    It’s Amazing! As an Investigator, VCM is my best friend and assistant. VCM open’s the door for logging in on the internet portal, which allows keeping track of your case load and also let’s the Investigator manage and monitor the case as it move’s along.

    -- William D. Wall
    Investigator
Company News
  • Version 6.0 has been released! UPDATES & ADDITIONS 1

    An appointment calendar and reminder section for general use is now located within the front screen.

    VCM partnered with Secugen (Fips201)

    VCM partnered with Secugen, a leading provider of FBI Certified (Fips201) fingerprint recognition technology

  • Version 6.0 2

    An appointment calendar and reminder section for general use is now located within the front screen.

    VCM partnered with Secugen (Fips201)

    VCM partnered with Secugen, a leading provider of FBI Certified (Fips201) fingerprint recognition technology

  • Version 6.0 has been released!3

    An appointment calendar and reminder section for general use is now located within the front screen.

    VCM partnered with Secugen (Fips201)

    VCM partnered with Secugen, a leading provider of FBI Certified (Fips201) fingerprint recognition technology