VCM BIOMETRIC ACCESS PROVIDES ADDITIONAL SECURITY FOR YOUR PROTECTION

VCM BIOMETRIC ACCESS... allows access to VCM through your fingerprint. This is FBI Certified Fingerprint Access Control” (FIPS201), providing high-end biometric security. This feature also allows us to offer our Digital Fingerprint Retrieval Card to obtain digital fingerprints in an office or the field. Having the ability to remove your password field and ONLY login using your fingerprint helps against dictionary attacks and other hacking utilities.

TRACKS ALL COMMUNICATION WITHIN THE CASE

VCM tracks all communication and when sending emails from within the case, it’s stored within the “case communication section”. As you update case logs, you can choose who can view them, along with the ability to email it to clients, staff, or vendors.

The attachment section also gives you the ability to choose who can view, along with the ability to email single or multiple users assigned. You can also send general emails to any user. No longer search for important lost emails within the SENT or DELETED items; all case communication is stored within one central location.

VCM direct Scan

Allows users to scan documents directly into the VCM attachments Section. VCM will locate the scanner you have attached to your computer and allow for direct scanning.

Save time...no longer walk to the copier machine to scan, then attach...to only delete the file thereafter. With the VCM Direct-Scan you can attach documents in real time as you work. The VCM Direct-Scan works with any TWAIN, ISIS, or WIA image obtaining device. Scan directly from scanners, webcams, forensic microscopes…etc.

PersonalizeD for your business

You can upload your logo within the login screen and the application. We worked closely with adjusters, analysts, and legal case managers who have the acute sense for organizing a case for a controlled auditable outcome.

VCM is user driven, tracking and personalized for each user. The System allows you to assign multiple people (clients, Staff, Subs) and control what each can view; allowing investigators, subcontractors and clients to collaborate over cases via the encrypted internal email and Instant Messaging (peer-to-peer encrypted communication).

Send internal email or external (Outlook, Gmail…etc.) directly through the case, or by sending case log updates and attachments. You can create multiple subjects per case and customize the subject page with specific fields and questions. Attach multiple large files (Docs, Photos, Video, Audio…) directly to a case or independently to each subject; allowing for an organized controlled outcome. When attaching a document using a mobile device, VCM turns on the camera, microphone, or video camera allowing that data to be attached…with the ability to email it thereafter.

features available

  •  Web-based with Mobile Access
  •  Secure Client Communication
  •  Organized Cases and Matters
  •  Shared Calendars and Reminders
  •  Task and To-Dos
  •  Contact Management
  •  Bank-Grade Security
  •  Document Management
  •  Direct & Template Report Billing
  •  Online Payments Processing
  •  Professional Invoice Creation
  •  VCM Biometric Access
  •  Share Appointments w/Outlook, Google and/or Mobile Devices
  •  QuickBooks Integration and More

Claim Reports

Our Claim Template Reports will assist you completing your work quickly and efficiently. You can also order customizable reports! Send us your reports and we will develop them and integrate them into the VCM system. Every report is connected to the Automatic Billing System, when reports are created…VCM charges in the backend for the specific service/rate you associated to each report. When adding services and fees, administrators can assign multiple fees to each report…helpful when charging different rates yet utilizing the same report, e.g. RUSH, DISCOUNT, DAILY RATE…etc. Create as many template reports per claim, (General Activity, Field Report, Slip & Fall Statement, Accident Statement…) with claim data auto populated from the claim subject page…saving you both time and money!

Our Claim Subject page holds all pertinent details about your claim and as you generate reports information within is auto populated into the reports. You can create multi claims per case with a reserve sheet tracking all aspects of your claim.

TRACKS ALL COMMUNICATION WITHIN THE CASE

VCM tracks all communication and when sending emails from within the case, it’s stored within the “case communication section”. As you update case logs, you can choose who can view them, along with the ability to email it to clients, staff, or vendors. The attachment section also gives you the ability to choose who can view, along with the ability to email single or multiple users assigned. You can also send general emails to any user. No longer search for important lost emails within the SENT or DELETED items; all case communication is stored within one central location.

Template Reports

VCM offers Template Reports which allows you to work quickly and efficiently. Our Template Reports are linked specifically to the subject/project page and you have the ability to create an unlimited amount of reports. Administrators can assign fees to the Template Reports (services) you are conducting (Reports, Work-Orders, Pleadings…etc.), so once a report is created the service was automatically billed. You can also edit the Template Report fee, allowing for last minute changes; or bill directly without using Template Reports and each subject/project is specifically billed so your invoices are always itemized.

available templates

  • Witness Statement (Vehicle Accident) Report
  • Slip & Fall Witness Statement Report
  • Adjusters Field Report

direct Upload of images and video by mobile

VCM accesses the mobile devices' camera and microphone for direct uploads. When using VCM with a mobile device (phone or tablet), VCM accesses your camera so when clicking attachments you can take a picture or video in real-time and upload it directly. This also works with audio…so statements can be obtained directly into VCM.

Once files are attached…you can email them or edit them in our Document/Photo Editor. While in the field, you can obtain a photo and edit it within seconds…add wording or cropping and turn around and email it to a client or staff assigned.

Appointments & Reminders

The ability to set appointments or reminders specifically for yourself, other users, or send group reminders with it integrated into each case. We also integrate your appointments set in VCM to 3rd party calendars like Outlook, Google, and/or mobile devices. VCM is also internationally user-friendly, as we offer multi language support (English/Spanish/French), supports (IE, Chrome, Firefox, and Safari), and the country dropdown affects the correct states/counties/ provinces to show.

Accounting and Automatic billing

Each report is connected to the Automatic Billing System, whereas once you create the report…VCM charges in the backend for that specific service/rate. When adding your services and fees to VCM, administrators can assign multiple fees to each report…hourly or flat rates. This is helpful when charging different fees, yet utilizing the same report, e.g. RUSH, DISCOUNT, DAILY RATES...etc.. Create as many reports per claim, (witness statements, general activity, field reports…) with claim data auto populated from the claim page…saving you both time and money!

VCM was designed to bill as the case develops, helping to hedge against losses and generating larger profits! A complete accounting system integrated into the case structure with a money report that tracks your billing, expenses, and retainer fees. Retainer fees can be deducted from active invoices showing dues or credits. The ability to generate multiple invoices to a case, multi sales tax rates, bill directly per claim via flat service rates, hourly rates, or automatic billing using Investigative Template Reports. We work with 3rd party vendors like QuickBooks, allowing you to Sync invoices from VCM into QuickBooks. We also integrate your appointments created in VCM so that you can sync those to 3rd party calendars like Outlook, Google, and/or mobile devices. The “CLIENT ORDER LINK” gets your clients involved, it looks like an order form but once completed it actually opens the case and sends an email confirmation to the client and you.