Virtual Case Management® is a SaaS (software as a Service). where as we host and maintain the server at 99.9% reliable uptime with backup Generators and backup Internet support. Server are secured in reinforced buildings, security guards, fire suppression, back-up generators and access control systems to access Servers. Accounts are placed on secure Servers ONLY within the United States, and we have partnered with the largest hosting provider in the world, softlayer.com, an IBM company. If you require VCM on your own server, Please contact VCM support purchasing options, (800) 329-9691 / Support@virtualcasemanagement.com.