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Virtual Case Management (VCM) was designed with security at its core from the very way the coding was written. Every aspect of VCM was scrutinized with retrospect to the security infrastructure. Security professionals know that security is best done as layers of protection and there are no products offering 100% protection. However by incorporating layers of protection and intertwining every facet around security you will create the very best protection available.
Virtual Case Management offers many layers of protection but the most noticeable are the encryption capabilities, government grade biometrics integration (MINIX) and the server/hosting security solutions (SCIF) standards that surpass DOD Standards.
Encryption Biometrics Hosting
Encryption Capabilities:
Virtual Case Management utilizes 256bit encryption so all your cases and communication taking place within VCM is encrypted and secure; a true peer-to-peer encrypted connection. VCM is committed to only offering you the highest quality most secure case management solution. Having this kind of trust gives you the confidence in knowing your entire transaction from the log-in to the log-out is completely secure.
Every SSL Certificate is created for a particular server in a specific domain for a verified business entity. Like a passport or a driver’s license, an SSL Certificate is issued by a trusted authority, the Certificate Authority (CA). Each SSL Certificate contains unique, authenticated information about the certificate owner. Secure Sockets Layer (SSL) encryption works by encrypting sensitive information during online transactions. An SSL Certificate consists of a public key and a private key. The public key is used to encrypt information and the private key is used to decipher it. When a Web browser points to a secured domain, a Secure Sockets Layer handshake authenticates the server (Web site) and the client (Web browser).
Biometric Capabilities
Virtual Case Management requires that you enter the users name and password by default in order to access the system. However we also offer the ability for the end user to bypass the typing of a password by entering in a biometric sample only. This also assists in the protection against many hacking utilities…i.e. Dictionary Attack Utilities, etc. By locating standers set by the NIST (National Institute of Standards & Technology), PIV (Personal Identity Verification), MINEX (Minutiae Interoperability Exchange Test) and the FBI's EFTS (Electronic Fingerprint Transmission Specification), we are able to offer you the most intelligent security solution.
After conducting extensive research we located the leader in offering MINEX certified government grade biometric readers and software algorithms. SecuGen… an NIST certified, MINEX-compliant template extraction and matching algorithms security solution; that has been tested and approved for use in the U.S. government's Personal Identity Verification PIV program as defined by the FIPS 201 standard. SecuGen's template extraction and matching algorithms, to include the Hamster IV fingerprint reader are listed on the U.S. GSA's FIPS 201 Approved Products List. Virtual Case Management took this approach due to only wanting to offer the almost security…and most consumer biometric readers are not MINEX certified compliant.
You can learn more about our partnership with Secugen by reviewing their latest press release.
All readers are solidly engineered with optic parts tightly assembled…allowing for the accidental dropping of sensors without the need for re-calibration. All biometric scanners have been tested to resist exposure from contaminants and corrosives such as sweat, dirt, oil and cleaning agents. Virtual Case Management stands behind every biometric scanner…where if there is any defect or fault in the performance of the sensor; we will gladly replace it for free within one year of purchase. (If your organization requires you to accept different readers or a different type of biometric sample…i.e. iris, voice…etc. inquire at support@virtualcasemanagement.com) We offer biometric scanning devices as stand alone units or readers incorporated into keyboards and mice.
In an independent test of major biometric products, carried out by International biometric Group, SecuGen's sensor and algorithm achieved 0.0% false acceptance and 0.0% false rejection rates.
An innovative optic design yields practically distortion-free, high-contrast images from which data points are used for enrollment and matching. SecuGen's patented SEIR™ (Surface Enhanced Irregular Reflection) optic technology method eliminates the majority of distortion and image quality problems that are common with traditional optical sensors. Click here to learn more about the advantages of SEIR optic technology SEIR Optic Technology whitepaper (PDF)
Who else uses SecuGen Sensors and algorithms?
Customers from 60 countries including; Fortune 500 companies, leading security and biometric companies, original equipment manufacturers, the financial and healthcare industry and many government offices.
Hosting Capabilities:
Virtual Case Management offers two types of hosting services; very secure and extremely secure.
VCM protects you against power outages, hurricanes, disasters, and computer theft! ALL Standard packages are placed on secure servers ONLY within the United States, and we have partnered with Softlayer.com a global leader in IT/hosting solutions.

Virtual Case Management also offers (for an additional fee) compliant IT Hosting Security for Federal Agencies, Government Grade High-End Secure Servers with SCIF/ FISMA hosting solutions that surpass security requirements by the Department of Defense (DOD) and NSA (National Security Agency). The Federal Information Security Management Act (FISMA) was signed into law in December 2002 and requires each U.S. federal government agency to implement and support standardized IT security controls as defined by the FIPS 201 standard. SecuGen's template extraction and matching algorithms, to include the Hamster IV fingerprint reader are listed on the U.S. GSA's FIPS 201 Approved Products List.

We partnered with www.Newworldapps.com for our government contracts or businesses requiring a more robust security option. Newworldapps.com is a known leader in the Federal Government for storing sensitive applications; SCIF and FISMA- audited hosting solutions. The data center facilities utilized by NEW WORLD APPS are some of the world's finest Tier One telecommunications data center facilities. Each data center represents a $100 million investment or more, and each data center provides some of the best Internet connectivity available from within the largest TCP/IP network in the world. VCM offers the following security standards: FISMA, SCIF, FIPS 201, DTISCAP, MINIX, Sarbanes-Oxley, HIPAA, NIST, and PIV.
Stop missing business opportunities because of FISMA requirements and download VCM today with our "extreme security" package and start promoting your business obtaining government contracts today!
VCM is offered as a Saas (Software as a Service), whereas we host and maintain the servers at 99.9% reliable uptime with backup generators and backup Internet support. Servers are secured in reinforced buildings, security guards, fire suppression, back-up generators, and access control systems to access Servers. We also maintain the backups, providing you a Cloud Based, turn-key, 24/7 solution; allowing you to be up and running within minutes. However, if you want VCM on your own servers please contact us for volume licensing pricing at (800) 329-9691.
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